CART.COM

UNIFIED COMMERCE AND LOGISTICS SOLUTIONS

Cart.com is commerce and logistics company that provides software, services, and infrastructure to help companies run their fulfillment operations. Cart.com’s goal is to help companies sell and fulfill everywhere, from product discovery to order delivery. The company’s enterprise-grade software and logistics infrastructure, including its own network of fulfillment and distribution centers, are used by some of the world’s most beloved brands and most complex companies.

Cart.com - brand renovation

Brand style & identity renovation

Challenges

  • Differentiating Cart.com in a crowded commerce solutions market

  • Communicating the full scope of Cart.com’s offerings

  • Balancing the appeal to both small businesses and large enterprises

  • Convey the company’s ability to handle complex logistics while maintaining a user-friendly image

  • Ensuring brand consistency across diverse service offerings

Objectives

  • Develop a cohesive visual identity that reflects Cart.com’s comprehensive capabilities

  • Create refined positioning that clearly articulates the company’s role in simplifying commerce operations

  • Establish Cart.com as a though leader in e-commerce and logistics innovation

  • Design a brand system flexible enough to accommodate future service expansions

  • Emphasize the company’s ability to scale with businesses of all sizes

  • Increase brand recognition and recall among target audiences

Cart.com - brand renovation

Brand positioning

Objective
To forge a boundless commerce ecosystem, seamlessly connecting businesses and consumers worldwide.

Positioning
Cart.com empowers global commerce by seamlessly integrating multichannel sales and logistics, enabling businesses to reach and fulfill customer demands across every touchpoint effortlessly.

Logo styles

Cart.com - brand renovation

White
The white logo is used for dark color, complex, or busy/multi-colored backgrounds.

Original blue
The primary color choice to be used on white or lighter-colored backgrounds.

Dark blue
The secondary color choice to be used on white or lighter-colored backgrounds.

Cart.com - brand renovation

Image treatment

Hexagonal layering: enhancing visual depth

The hexagonal layering treatment features our signature hex icon to add subtle visual interest and depth to select elements. This treatment should be applied selectively to maintain a clean, professional aesthetic.

Application guidelines:

  • Implement sparingly to avoid visual clutter and maintain focus on key content

  • Utilize as a distinctive shape for image framing

  • Combine with images and complementary hex icons for a multi-dimensional effect

  • Apply using only approved brand colors – original blue, light blue, pale blue, and palest blue

  • Incorporate opacity levels of 10%, 20%, and 45% to create depth and visual hierarchy

Cart.com - brand renovation

Results

  • Improved market positioning

  • Clearer value proposition: customer surveys showed a 50% improvement in understanding of Cart.com’s full range of services and capabilities

  • Successful penetration into two new vertical markets previously untapped by Cart.com

  • Higher perceived value: ability to command premium pricing for services resulting in a 15% increase in average contract value

  • Increased social media engagement and follower growth within the first year of the refresh

Previous
Previous

CART.COM • FORRESTER 2023 MARKETING INTEGRATION AWARD

Next
Next

AARP • DIGITAL RENEWALS PROGRAM