CART.COM

UNIFIED COMMERCE AND LOGISTICS SOLUTIONS

Cart.com is a commerce and logistics company that provides software, services, and infrastructure to help companies run their fulfillment operations. Cart.com aims to help companies sell and fulfill everywhere, from product discovery to order delivery. The company’s enterprise-grade software and logistics infrastructure, including its own fulfillment and distribution centers network, are used by some of the world’s most beloved brands and most complex companies.

Cart.com - demand gen

Pipeline generation

Challenges

  • Balancing resources across multiple initiatives

  • Measuring and demonstrating ROI for various marketing activities

  • Aligning marketing efforts with sales

  • Coordinating cross-functional teams to execute on the various planned initiatives

Objectives

  • Acquire $8.1M in marketing-sourced pipeline

  • Boost conversion rates from marketing-qualified leads (MQLs) to improve efficiency of demand generation funnel

  • Increase lead generation from targeted ICP segments

  • Improve win-rate by 15%

Cart.com - demand gen

Fueling e-commerce brand growth with products and services that can help you outsmart, outperform, and outpace the competition.

Cart.com - demand gen

Ideal customer profiles

Cart.com - demand gen

Campaign calendar preview

Campaign assets

Cart.com - demand gen

Cart.com – demand gen

Results

  • Lead volume surpassed forecasts by 40%

  • Average deal size from marketing-sourced prospects increased by 20%

  • LinkedIn ads delivered 3x higher ROI compared to other platforms

  • Overall funnel conversion rate was 2.5% below target

  • Video content had high engagement, but lower direct conversion compared to written content

  • Cost per opportunity decreased by 10%

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CART.COM • BRAND CAMPAIGN

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CART.COM • FORRESTER 2023 MARKETING INTEGRATION AWARD